If someone passes away at home, you will need to call the GP's office of the person who has passed away to notify them. The GP will attend to the property to confirm the death. If the death was expected, then the GP will issue a medical cause of death certificate. This is an important document that you will need to register the death.
Where a death is sudden or unexpected or the person who has passed away has not seen a doctor in the 14 days prior to their death, the GP will report the death to the coroner. The coroner will then seek to establish the cause of death.
You can contact us once the GP has attended the property, and we can arrange to collect your loved one. We will guide you through the necessary steps, including contacting the appropriate authorities, transporting the deceased, and beginning the funeral planning process.
If your loved one is taken to the coroner, you can still contact us, and we will liaise with the coroner on your behalf. Once the coroner gives us permission to collect your loved one, we will do so and bring them into our care.
When someone passes away in a hospital and the death was expected, the doctor will issue a medical cause of death certificate. Your loved one will remain in the care of the hospital mortuary until you have appointed a funeral director.
If the death in the hospital was unexpected, then the hospital may undertake a post-mortem examination to determine the cause of death. If the cause of death cannot be established, then the coroner will be involved.
This is usually done by a family member or spouse; however, the death can be registered by the person who will be making the funeral arrangements or anyone who was present at the death or lived at the same address where the person passed away. In England, all deaths must be registered with the local registrar’s office within 5 days of the person passing away; failure to do so is a criminal offence. However, it should be noted that a death cannot be registered if the coroner is involved and has not concluded their investigations.
You must present the medical cause of death certificate to the registrar along with other documentation about the person who has passed away, such as their birth certificate, driver’s licence, passport, and proof of address.
Ensure that you check the spelling of names, date of birth, and other information on the certificate. If there is an error, the registrar will levy a charge to make amendments.
When the death is registered, you will be issued a green certificate for burial or cremation and a death certificate.
Our team is available 24/7. You can reach our emergency team on 0787 2379 146.
We provide a comprehensive range of funeral services, including traditional funerals, simple funerals, memorial services, funeral plans, and bereavement workshops.
Yes, absolutely. The funeral service can be personalised to reflect the unique life of your loved one. We offer various options, including customised music, bespoke customised coffins, readings, photo displays, orders of service, themed decorations and much more. Just tell our team your wishes and we will make them a reality.
Pre-planning involves making funeral arrangements in advance. It allows you to ensure your wishes are known and reduces the emotional and financial burden on your family. It also helps lock in current prices, protecting against future cost increases.
Please reach out to our team if you are interested in a funeral plan.
The costs of funeral services vary based on the choices you make, such as the type of service, coffin/casket, or urn.
We provide a detailed price list and work with you to create a service that fits your budget.
Generally, cremation is less expensive than a traditional burial. However, the total cost depends on the specific services and products you select. We can provide a detailed cost comparison during your consultation.
We believe in transparent pricing. All costs will be discussed upfront, and we will provide a comprehensive estimate that outlines all expenses involved in the services you choose.
Yes, we offer flexible payment plans through our partners, Funeral Safe. Please contact us to discuss financial assistance options to help manage the costs. Our goal is to ensure you receive the support you need without financial strain.
Yes, we offer a range of grief support services, including support groups, and bereavement workshops. Our goal is to help you navigate the grieving process with compassion and care.
Yes, we can assist in writing and submitting obituaries and death notices to newspapers and online platforms.